Firstlantic Healthcare | Frequently Asked Questions- Florida Home Healthcare
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Why should I select FirstLantic Healthcare as my home healthcare provider?

How do I know what type of home healthcare I need?

What are your operating hours?

What types of insurance do you accept?

What will it cost to have home healthcare services?

How long will Medicare pay for my home healthcare services?

Who is responsible for paying for the caregiver?

How often will a caregiver visit?

Does FirstLantic Healthcare screen employees?

Can I interview the caregiver before I begin home healthcare services?

Do supervisors oversee care to ensure quality services?

Does FirstLantic Healthcare have liability insurance coverage?

In the event of a natural disaster or an emergency, is there a plan to provide care? 

Do I really need a professional care manager?

Does insurance coverage professional care management services?  

 

Why should I select FirstLantic Healthcare as my home healthcare provider?

At FirstLantic Healthcare we strive to provide peace of mind to our clients, patients and their loved ones by caring for them with compassion, dignity, and a commitment to clinical excellence. All of our caregivers go through a rigorous hiring process and are all licensed and/or certified. Further, all of our caregivers are supervised by a registered nurse to ensure the highest quality of care at all times. (Top)

How do I know what type of home healthcare I need?

For Hourly Home Healthcare, we conduct an initial assessment by a qualified healthcare professional to determine the type of home healthcare services you will require to best meet your needs. If you are a Medicare recipient, we will consult with your physician to determine the type of home health services you will need for your specific medical condition.  (Top)

What are your operating hours?

Our office hours are 8:00am-5:00pm Monday through Thursday and 8:00am-6:00pm on Friday. After hours, members of our staff are available 24 hours a day, 7 days a week. (Top)

What types of insurance do you accept?

We accept Medicare, Medicare Advantage, Workers Compensation, Long-Term Care Insurance and Private Payments. (Top)

What will it cost to have home healthcare services?

Medicare recipients have their required home healthcare services reimbursed by Medicare at no cost to the patient. The costs for Hourly home healthcare are determined by the services selected and level of expertise required. (Top)

How long will Medicare pay for my home healthcare services?

Medicare is designed to take care of acute, short-term medical conditions not chronic, long term illnesses. Medicare will pay for skilled nursing, physical therapy, occupational therapy and speech language pathology as long as the patient is making continued progress in therapy, requires nursing, remains homebound and your physician determines Medicare home healthcare services are still necessary. (Top)

Who is responsible for paying for the caregiver?

All caregivers are paid by FirstLantic Healthcare, satisfying any taxes and obligations to the government. (Top)

How often will a caregiver visit?

If you are a Medicare recipient, the frequency of your visits will be determined by your physician. For Hourly services, the frequency of your visits is based on your needs, and will be determined at your initial assessment.  (Top)

Does FirstLantic Healthcare screen employees?

All of our employees are screened through the Florida Department of Law Enforcement and Florida Abuse Registry. We also require personal and professional references. Additionally, our staff must past an oral and written exam, and attend a detailed orientation. All of our staff are licensed/certified in their respective fields of practice.  (Top)

Can I interview the caregiver before I begin home healthcare services?

Clients may interview prospective caregivers before services are initiated. We carefully screen, hire and manage our caregivers to present you with the right person to meet your needs. Your satisfaction is our highest priority, therefore, if for any reason, a client desires a different caregiver, another one will be provided. (Top)

Do supervisors oversee care to ensure quality service?

All of our caregivers go through a rigorous hiring process and are all licensed and/or certified. Our caregivers are supervised by our highly-trained, professional staff through continuous communication and supervisory visits. (Top)

Does FirstLantic Healthcare have liability insurance coverage?

FirstLantic Healthcare carries many different types of insurance, including Professional Liability, Worker's Compensation, and Commercial General Liability.  (Top)

In the event of a natural disaster or an emergency, is there a plan to provide care?  

We have a comprehensive Emergency Plan and work closely with local authorities to ensure our clients are prepared prior to and well cared for during and after a natural disaster or an emergency.  (Top)

Do I really need a professional care manager?

Disability, aging or injury can be difficult to manage. Our dedicated and highly-trained care managers assist clients in determining the time, resources and expertise required to handle your loved ones physical, emotional, psychological and medical needs. (Top)

Does insurance coverage professional care management services?

Insurance does not cover professional care management services. We accept private payments, billed in hourly increments, for our services. (Top)

 

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